Wednesday, May 6, 2015
Customer Service  
Customer Service
SPFC is here to answer any questions you may have regarding your home loan.
For general inquiries or questions regarding an in-process loan, please contact your Loan Officer or Main Branch Contact,  or you may always call our Corporate Office at (800) 445-6973.

For questions regarding your loan payment or servicing on an existing loan, please
contact our Servicing Department at (855) 899-9885.

To file a complaint with SPFC/NPFC, click here or download/complete the form and 
                                                         e-mail to or print and mail to: 
                                                                South Pacific Financial Corporation
                                                                Attn: Risk Management
                                                                10737 Laurel Street, Suite 200
                                                                Rancho Cucamonga, CA 91730

Equal Housing Opportunity Lender. Loan inquiries and applications in states where I am not licensed will be referred to a Loan Officer who is licensed in the property state. South Pacific Financial Corporation (Unique Identifier #8588) is a California corporation licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act and operates in the following states: AZ License #0917436; CA License #413-0023; CO Regulated by the Division of Real Estate; HI-8588; ID license #MBL-8582; MN License MN-MO-8588; NV Banker License #3809; NV Broker License #3938; OH license # MBMB.850235.000; OR Mortgage Lender Licensee #ML-4272; Texas – SML Mortgage Banker Registration; UT-DRE Mortgage Entity License #8588; WA Consumer Loan License #520-CL-50199; WI-Lic. #8588BA. North Pacific Financial Corporation (“NPFC”) is a registered dba of South Pacific Financial Corporation. SP Direct Lending is a registered dba of South Pacific Financial Corporation and is approved to originate in CA, OR, TX and WA. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. This is not an offer to enter into a rate lock agreement under any applicable law.

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